Frequently Asked Questions

Accessibility

Do I have to go on the internet to get my information?

NO, Portable Travel Profile™ was specifically designed so that you are never required transmit your personal medical information via internet or phone.

Will a out of town doctor or emergency room be able to open Portable Travel Profile™ Flash Drive and CD?

Yes, provided they have either a USB port or CD ROM drive. These are almost universal on computers

Will I be able to access my information when I am away from home?

YES, using either a USB port or CD ROM drive. These are almost universal on computers

Does Portable Health Profile™ work in Europe and other international locations?

Yes, provided they have either a USB port or CD ROM drive. These are almost universal on computers

Can I print a paper copy of the information?

YES, it is always a good idea to take a paper copy with you.

What if I lose my CD or Flash drive?

Your information is password protected and digitally encrypted. No need to worry.

Plus the information is always stored on your home computer so you will always have your information at home.

Is it risky to carry my information on your product?

NO, You already have all this information with you unprotected.

The Portable Travel Profile is safer than your wallet. It has a password!

Filling In and Updating your Portable Travel Profile™

How long will it take me to complete?

Once you have secured your records it should take no longer than-30-45 minutes to complete.

How do I get digital images of my passport, drivers license, etc… into the Portable Health Profile™

Have them scanned as a JPEG image. This can easily be done on your home scanner or at any copy shop. .

Follow instructions in your Portable Travel Profile

How can I add medical images?

Secure your medical images (EKG, CT Scan, MRI, X-ray, Mammogram) from your physician and have them scanned as a JPEG image. This can easily be done on your home scanner or at any copy shop. .

How do I make changes to the Portable Travel Profile™ ?

Simply type in updated information into the Portable Travel Profile™ forms. The new information is automatically saved .

How many times can I change information on my Portable Travel Profile™?

Changes are unlimited !

How long is information saved on Portable Travel Profile™?

The memory on your Portable Travel Profile™ flash drive is designed for at least of 10 years.

Can I make changes to my Portable Travel Profile™ Mini CDR’s?

Yes, you can update your Portable Travel Profile™ CDR approximately 2-3 times. Simply make changes on your home computer and follow steps for burning CD. Additional CDR’s are available on our products page.

Installation and System Requirements

Program Software

Will Portable Travel Profile™ work with my computer ?

Yes, if you have a USB port, CD Burner and are using at least Microsoft Windows® 98 operating system.

How do I know what Operating System I am using ?

When you turn on your computer it should come up on the start up screen

Does the Portable Travel Profile take up space on my hard drive?

Yes, but the program is around 1 megabyte, that is very small.

USB Flash Drive

What is a USB Flash Drive?

A USB flash drive is portable memory like a CD or a Floppy Disc.

Will a USB Flash Drive work in my computer?

Yes, provided you have a USB port, and are using at least Microsoft® Windows98.

Does my computer have a USB Port ?

Nearly 95% of all computers built in the last 4 years have a USB port. Check you computers owners manual.

Do I need a special driver for Microsoft® Windows 2000, ME or XP?

No, Windows will automatically recognize USB flash drive .

Do I need a special driver for Microsoft® Windows 98 & 98SE?

Yes, the driver is included. Follow instructions included with your Portable Health Profile.

Do I need to charge my Portable Travel Profile USB flash drive ?

No, There is no battery so it will always be ready in an Emergency.

Does my Portable Travel Profile USB Flash Drive need a battery?

No, There is no battery so it will always be ready in an Emergency

Mini CD ROM

How do I know if I have a CD Burner ?

In you computer manual is the CD drive referred to as CDR or CDRW? If yes then you have the ability to burn CDs.

Will the Portable Travel Profile™ Mini CDR work in my CDROM Drive ?

Yes, the Portable Travel Profile™ CDR will fit into any computer CD ROM drive .It will not work in car CD players.

Will the Portable Travel Profile™ Mini CDR work internationally ?

Yes, the Portable Travel Profile™ CDR will fit into any computer CD ROM drive .It will not work in car CD players.

Can I get additional Portable Travel Profile™ Mini CDR’s

Yes, please look under products section of our web-site.